Student Business Services

Frequently Asked Questions (FAQs)

Why is photo identification required?

The ID card contains a photograph and electronic identification, authentication and access credentials intended to provide the university with a mechanism for identity verification, electronic validation, authentication and verification of authorized access to services. In the interest of public safety and security, no person will be issued an ID card without first being verified.

What forms of photo identification are accepted?

  • State Driver's License (including state-issued temporary or provisional licenses with photos)
  • State-Issued Identification Card
  • U.S. or Foreign-Issued Passport
  • Permanent Resident Card (i.e., Green Card, Resident Alien Card)
  • Mexican Consular ID
  • Student Visa
  • Certificate of Naturalization
  • High School ID

*Please note, if you are an international student you must present your I-20 or DS-2019 along with your foreign-issued passport.

Do I need to notify the Aggie Card Office once I upload my photo?

The application will automatically notify the Aggie Card Office that a photo has been received so you do not need to take any additional action to notify us. All communications regarding the status of your Aggie Card will be sent to your official Texas A&M University email account so be sure to check to verify the status of your Aggie Card.

How can I check the status of my Aggie Card?

Go to myaggiecard.tamu.edu and log into the application. Click the My Aggie Card Status option under the My Aggie Card drop down menu at the top of your screen. Here you will see your status (approved, denied or pending), the date you submitted your photo, and the date it was reviewed by Aggie Card Office staff for approval.

When will my Aggie Card be ready for pickup?

If you are a current student or incoming student, your Aggie Card will be ready for pickup within 24 hours of the time you receive your approval email. Pick up is located at the Westside Kyle Field ticket window (between Hall of Champions & McFerrin). Monday – Friday, 8 AM – 5 PM

If you are a faculty, staff, administrator, visiting scholar, retiree or other Texas A&M University affiliate, your Aggie Card will be ready for pickup within 24 hours of the time you receive your approval email. Just stop by our office in the General Service Complex, Suite 2801. Monday – Friday, 8 AM – 5 PM. We are still preparing for the new safety requirement so we are currently not allowing customers in the suite, please knock or ring the doorbell once you arrive to the suite and someone will meet you at the door to assist.

Can anyone else pick up my Aggie Card?

Only the cardholder can pick up their Aggie Card. You will be required to show a photo ID when you pick up your Aggie Card. Acceptable forms of ID are listed above.

Can I have my Aggie Card mailed to me?

No Aggie Cards can be mailed. You are required to show an official government-issued photo ID when you pick-up your card. The ID card contains a photograph and electronic identification, authentication and access credentials intended to provide the university with a mechanism for identity verification, electronic validation, authentication and verification of authorized access to services. In the interest of public safety and security, no person will be issued an ID card without first being verified.

Can I change my picture later?

Yes. However, a re-carding fee will be charged.

I am a faculty, staff, administrator, or visiting scholar, can I just pay for my ID card myself?

No. For security reasons, as of September 1, 2015, Student Business Services will no longer be accepting individual employee payments for their ID cards. Employees, guests and visiting scholars' departments will be responsible for payment.